The four east Kent CCGs are talking to local clinicians and patients this month to help develop plans for urgent treatment centres across the area.

Urgent care is currently available through a range of services, including: 111, pharmacies, minor illness services, urgent care clinics in GP practices, minor injury units, out-of-hours GP services, and home visiting services, right the way through to A&E. The development of urgent treatment centres gives us the opportunity to pull together these services and make it easier for people to find help quickly and know where they need to go for support.

There is a public workshop to help develop east Kent plans for urgent treatment centres.


Tuesday 26 February 2019
10am – 4pm
The Pavilion Suite, Spitfire Canterbury Cricket ground,
Old Dover Road, Canterbury, Kent, CT1 3NZ

At the meeting you will:

  • help develop plans for urgent treatment centres
  • hear and contribute to the development of the wider plans for urgent care across east Kent and how services will be provided differently in the future, with more care being provided by GP practices and a wider team of professionals
  • hear about improvements to NHS 111 and the clinical advice service

You can register for the events by emailing: nelcsu.engagement@nhs.net  or call 03000 424348 to reserve a place. Spaces are limited so please register without delay.

Ahead of this meeting we are collecting patients’ experience of existing services through face-to-face surveys in Accident & Emergency minors departments, urgent care centres and minor injury units. We are also talking to the current urgent care providers about how the future could look.

If you cannot attend the meeting but would like to provide comments you can email them to nelcsu.engagement@nhs.net